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Customer Service

At Vaughn’s Furniture has your satisfaction is our main priority.  Vaughn’s Furniture Customer Service Department prides itself on helping you through your furniture buying experience - We will be there every step of the way.  Our Customer Service Department is available 7 days a week.  Vaughn’s Furniture friendly knowledgeable staff will be there for any questions you may have. From the initial order and furniture selection process, tracking of your order, to the delivery of your new furniture in your home, we're here for you. You can reach a member of our friendly and knowledgeable staff at:

(877) 595-8547
Monday – Friday: 8:00 AM - 11:00 PM EST
Saturday: 9:00 AM - 6:00 PM EST
Sunday: 12:00 AM - 9:00 PM EST

Huge Selection

Vaughn’s Furniture offers a Wide Selection of complete home furnishings.  These selections are available for your Living Room, Bedroom, Dining Room, Bathroom, and Home Office, Any Room in Your Home or office.

Fast Shipping

Vaughn’s Furniture offers Professional Shipping on all items purchased on our site.  Typically, your furniture is delivered from the manufacturer to your door within 2-4 weeks based on stock availability. If you have any questions, please call Customer Service for details.

We also offer a White Glove Delivery Service at very affordable prices (Please see our “Shipping Policy” for complete details).

Convenience

Vaughn’s Furniture Virtual Showroom allows you to have your new furniture delivered to your home, without leaving the comfort of your home. Browse our online store, order online or call our Friendly Customer Service Department and let us help you along the way.

Safety and Security

Vaughn’s Furniture offers a safe and secure platform to complete your purchase. You can pay for your furniture purchase with Master Card, Visa, Discover, American Express and PayPal. Vaughn’s Furniture is SSL certified and PCI compliant. You can rest easy knowing that your information is safe and secure.

Sales Tax

One of the best things about buying through Vaughn’s Furniture is that we do not have to charge sales tax.  Vaughn’s Furniture is not responsible for individual states' sales tax reporting laws pertaining to online purchases, so we encourage you to check your state's regulations before you shop. Note to customers shipping to Colorado: Pursuant to Colorado law, the purchaser is required to file sales or use tax return, and may be required to pay sales or use tax on certain items

Promotional Codes

When you join our email list, you will become eligible for the various discounts and promotions we offer periodically on select items. Should you receive a promotion code from us via email, be sure to enter it during checkout in order to apply the discount that is being offered (Please note, many promotional codes and coupons are limited to one per purchase).

WE ARE HERE TO HELP.

At Vaughn’s Furniture your satisfaction is our main priority.  Our friendly and knowledgeable Customer Service Team prides itself on helping you through your online furniture buying experience – making it fun and easy!

Call us at (877) 595-8547
with any Questions or Comments.